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Insights
Thinking on leadership, experiences, technology and marketing.


Why 95% of AI pilots never scale
MIT says 95% of AI pilots never make it past the demo, and the number hasn't moved in 2026. The failure is almost never the model. It's operating discipline. This piece breaks down what separates the 5% that reach the P&L: a use-case backlog built from real work, governance set before scaling rather than after the audit, and a named human owner on every AI output. Plus why four-to-six-week sprints beat six-month decks, and the three questions to ask before anything ships.

Chris McNulty
Jun 123 min read


Andrew Connell - Good (AI Coding) Vibrations
I recently sat down with Andrew Connell — a 22-year Microsoft MVP and founder of https://www.voitanos.io — for our 50th episode of Polaris . Our topic: vibe coding , the practice of telling an AI what you want and watching it write the software. What we found is that the conversation goes far beyond a buzzword. It touches strategy, talent, quality, and the very definition of what a developer does. Microsoft's AI Direction Andrew didn't hold back. "Microsoft is flailing a go

Chris McNulty
Apr 209 min read


Summer of Copilot — Endless Summer
In our “Summer of Copilot – Endless Summer” finale, we recap how Microsoft’s AI assistant has reshaped work in 2025 and what’s next. From ubiquitous presence in Office apps to specialized agents like Researcher and Analyst, Copilot became a true digital colleague. We highlight major use cases (creative content, sales proposals, knowledge support) delivering real ROI, and how Synozur guides businesses in adopting Copilot responsibly. Plus, a look at Copilot’s place in the broa

Chris McNulty
Sep 29, 20259 min read
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