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Insights
Thinking on leadership, experiences, technology and marketing.
AI


Stop Buying AI. Start Building Value.
Welcome back to the Summer of Copilot and our take on news from Microsoft, SpaceX, Anthropic, and TechCon 365 Chicago. Plus, why you should kill 75% of your AI pilots.

Chris McNulty
6 days ago6 min read


Everyone Has AI Access. Almost Nobody Can Prove It Works.
At TechCon 365, 18 leaders self-scored their organizations on our 2026 AI Adoption and Governance model. The average landed at 257 of 500 (Managed), and nobody reached the next tier. Access to chat tools scored highest (367), yet autonomous agents (206), ROI tracking, and token-spend control lagged: a 161-point access-action gap. Governance leans on published policy, not people (13 of 18 rely on IT help desk). Access is solved; proving value isn't.

Chris McNulty
Jun 193 min read


Why 95% of AI pilots never scale
MIT says 95% of AI pilots never make it past the demo, and the number hasn't moved in 2026. The failure is almost never the model. It's operating discipline. This piece breaks down what separates the 5% that reach the P&L: a use-case backlog built from real work, governance set before scaling rather than after the audit, and a named human owner on every AI output. Plus why four-to-six-week sprints beat six-month decks, and the three questions to ask before anything ships.

Chris McNulty
Jun 123 min read


The Silicon Seven
The “Magnificent Seven” made sense for a 2023 market led by mobile, ads, and EVs. In 2026, AI has changed the map. This post argues that Apple and Tesla no longer belong in the top strategic tier, while OpenAI and Anthropic do. The new “Silicon Seven” are the companies that control foundation models, AI infrastructure, and enterprise distribution—the three power centers that will shape the next era of enterprise technology.

Chris McNulty
May 284 min read


ClawPilot: A New Way to Work with AI
ClawPilot names the convergence of open-agent capability and enterprise copilot trust. As OpenClaw proves people want AI that acts, and Microsoft 365 Copilot Cowork adds secure orchestration, a new pattern is emerging: personal assistants that work across tools, run in the background, and pause for approval. For leaders, the question is no longer whether agentic AI is coming, but whether it arrives governed or as shadow IT.

Chris McNulty
May 244 min read


Andrew Connell - Good (AI Coding) Vibrations
I recently sat down with Andrew Connell — a 22-year Microsoft MVP and founder of https://www.voitanos.io — for our 50th episode of Polaris . Our topic: vibe coding , the practice of telling an AI what you want and watching it write the software. What we found is that the conversation goes far beyond a buzzword. It touches strategy, talent, quality, and the very definition of what a developer does. Microsoft's AI Direction Andrew didn't hold back. "Microsoft is flailing a go

Chris McNulty
Apr 209 min read


25 Years of SharePoint—and a New Standard for Copilot Readiness
For 25 years, SharePoint and Microsoft 365 have grown into the system of record for modern work. Now Copilot reads across it all—surfacing content based on permissions, not intent. Zenith is how Synozur helps organizations make that content AI‑ready: delivering full‑estate visibility, policy‑based readiness scoring, and ongoing Copilot governance before and after deployment.

The Synozur Alliance
Apr 204 min read


Microsoft 365 E7, Or, 1+1+1+1=7
In this episode of Polaris, we explore Microsoft’s game-changing March 2026 announcements – including the Microsoft 365 E7 “Frontier Suite,” Agent 365 for AI governance, and the new Copilot Cowork capability – and unpack what these innovations mean for business and technology leaders navigating the AI-powered future.

Chris McNulty
Mar 258 min read


AI in 2026: A Trillion Dollars is Coming. Who Wins?
The global AI market is on track to reach nearly a trillion dollars by 2030. And yet, most organizations sit at a score of 260 out of 500 on AI maturity — past the experiment phase, but nowhere near scaled. That's the core finding of the Synozur 2026 AI Report, and it's also the subject of the latest episode of Polaris Pulse. This episode covers three areas: the size and growth of the global AI market, where organizations actually stand on the maturity curve, and three predi

Chris McNulty
Mar 216 min read


Microsoft Purview’s Adaptive DLP Brings Scalable Control to Copilot
Microsoft’s new Purview Data Loss Prevention (DLP) adaptive scopes for SharePoint have quietly introduced a pivotal capability for enterprise AI governance. This update – currently in preview ( generally available by March 2026 ) – enables organizations to dynamically and automatically control which SharePoint content Microsoft 365 Copilot can access , based on policy-driven rules rather than static manual lists. It’s a significant shift that empowers business and IT lead

Chris McNulty
Feb 164 min read


Upgrading Your Company Operating System (2026): From Ambition to Execution
The 2026 edition of Upgrading Your Company Operating System explains why strategy alone isn’t enough—and how durable execution requires a system. This update introduces ambitions as long term north stars, reframes annual goals as executable objectives, and shows how a clear cascade from ambition to action prevents drift. It also introduces Vega, an AI augmented Company OS built to make strategy operational.

Chris McNulty
Feb 102 min read


Polaris - 2025 In Review
Four Synozur leaders - Michelle Boyd, Michelle Caldwell, Joshua Christensen & Shari Oswald – joing Chris McNulty on a special holiday edition of Polaris to reflect on 2025's seismic shifts in AI, the gap between technology and organizational maturity, and why 2026 will separate those who merely adopted tools from those who fundamentally transformed how work gets done.

Chris McNulty
Dec 23, 20255 min read


GPT‑5.2 Arrives in M365 Copilot
GPT 5.2 has areived - and it’s available in M365 Copilot

Chris McNulty
Dec 12, 202510 min read


Claude Comes Inside the Microsoft 365 Boundary
Anthropic’s Claude AI is now an official Microsoft data processor, enabling secure integration within the Microsoft 365 trust boundary. Business users gain access to Claude’s advanced reasoning and coding capabilities directly in Word, Excel, Teams, and more—without new contracts or compliance hurdles.

Chris McNulty
Dec 11, 20255 min read


Ignite 2025: SharePoint Steps Up as Copilot’s Knowledge Platform
All the SharePoint AI news from Microsoft Ignite 2025 - from using SharePoint metadata and the SharePoint Admin agent.

Chris McNulty
Nov 18, 20255 min read


Ignite Day One: Work IQ, Agent 365, and the Next Wave of Copilot
Today’s announcements at Microsoft Ignite push Copilot from “smart assistant” to an operating layer for how work actually gets done. Microsoft introduced Work IQ, Agent 365, dedicated Office app agents, new Outlook voice and scheduling, expanded Copilot voice, Sora 2 for enterprise video, and an autonomous Sales Development Agent—with a pragmatic model and content strategy to match. Here’s what matters, why it’s different, and how to act this quarter.

Chris McNulty
Nov 18, 20258 min read


Finish Strong: Transforming Strategy into Action with AI-Accelerated Leadership
This blog post examines why most strategies fail—not from poor planning, but from a lack of systems and culture for execution. It introduces the Company OS™ and AI co-pilots as solutions for bridging the strategy-execution gap, empowering leaders to turn plans into impactful results as they prepare for 2026.

Chris McNulty
Nov 14, 20256 min read


SharePoint’s Next 25 Years
On this episode of Polaris, Synozur CTO Chris McNulty welcomes Adam Harmetz, Corporate Vice President for SharePoint at Microsoft, to discuss how SharePoint’s 25-year journey has turned it into a knowledge engine for AI, why empowered metadata is key to modern intranets and how generative AI models like ChatGPT, Sora and Nano Banana signal what’s ahead for enterprise content.

Chris McNulty
Nov 12, 20256 min read


Agentic Users, Autonomous Workflows, and the AI Workplace of 2025: Your Complete Guide
Microsoft 365 introduces Agentic Users—autonomous AI agents with their own licenses and identities—alongside App Builder for no-code workflows, Teams Mode for collaborative AI, and Researcher with 44% improved output. Forrester's study shows 116% ROI and 9 hours saved per user monthly. This comprehensive guide provides strategic analysis, implementation frameworks, and 90-day action plans for business leaders navigating this transformation.

Chris McNulty
Nov 11, 20256 min read


Announcing Orion: Self-Service Maturity Models
Synozur is launching our new Orion digital transformation assessment platform, and the AI Maturity Model, at TechCon 365 Dallas. Orion helps organizations map strengths and gaps, align strategy with outcomes, and track progress confidently. The AI Maturity Model provides instant benchmarking with no login required.

Chris McNulty
Oct 31, 20252 min read
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