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Insights
Thinking on leadership, experiences, technology and marketing.


Why 95% of AI pilots never scale
MIT says 95% of AI pilots never make it past the demo, and the number hasn't moved in 2026. The failure is almost never the model. It's operating discipline. This piece breaks down what separates the 5% that reach the P&L: a use-case backlog built from real work, governance set before scaling rather than after the audit, and a named human owner on every AI output. Plus why four-to-six-week sprints beat six-month decks, and the three questions to ask before anything ships.

Chris McNulty
Jun 123 min read


Microsoft 365 E7, Or, 1+1+1+1=7
In this episode of Polaris, we explore Microsoft’s game-changing March 2026 announcements – including the Microsoft 365 E7 “Frontier Suite,” Agent 365 for AI governance, and the new Copilot Cowork capability – and unpack what these innovations mean for business and technology leaders navigating the AI-powered future.

Chris McNulty
Mar 258 min read


Trendspotting Tomorrow – Michael Tchong’s Vision of AI
Futurist Michael Tchong joins Chris McNulty to explore how AI-driven megatrends are disrupting business and society — and how leaders can catch the next wave of innovation before it catches them.

Chris McNulty
Sep 12, 20256 min read


Content without Compromise – Inside the M-Files & Microsoft Alliance
In this Polaris episode, Synozur’s CTO Chris McNulty, along with Ryan Barry of M-Files and Ian Story of Microsoft, explores how a first-of-its-kind partnership between M-Files and Microsoft is revolutionizing content management – uniting AI-powered intelligent document workflows with the Microsoft 365 platform to eliminate content silos and unlock new value from enterprise data.

Chris McNulty
Aug 4, 20257 min read
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