Insights

At TechCon 365, 18 leaders self-scored their organizations on our 2026 AI Adoption and Governance model. The average landed at 257 of 500 (Managed), and nobody reached the next tier. Access to chat tools scored highest (367), yet autonomous agents (206), ROI tracking, and token-spend control lagged: a 161-point access-action gap. Governance leans on published policy, not people (13 of 18 rely on IT help desk). Access is solved; proving value isn't.

MIT says 95% of AI pilots never make it past the demo, and the number hasn't moved in 2026. The failure is almost never the model. It's operating discipline. This piece breaks down what separates the 5% that reach the P&L: a use-case backlog built from real work, governance set before scaling rather than after the audit, and a named human owner on every AI output. Plus why four-to-six-week sprints beat six-month decks, and the three questions to ask before anything ships.

This post explores how AI tools like Copilot and SharePoint Autofill are transforming content management and productivity. Emphasizing human-centered adoption, it highlights practical strategies, user engagement, and recent advancements making AI integration smoother and more impactful for organizations.

In our latest Polaris episode, we explore how mid-sized tech conferences (like TechCon 365 Seattle – coming up June 27) are closing the AI skills gap and sparking community engagement – with guest David Wilhelm sharing insights on training, diversity, and the unique power of in-person connection.