AI Strategy and Design

Over the past two years, Generative AI, or “GenAI”, has captivated the technology world – from the 2022 release of ChatGPT from OpenAI through Microsoft Copilot and many other solutions. The promise of using natural language conversation to interact with advanced AI and synthesize new data and new actions offers tantalizing benefits to improve work-life balance and amplify individual productivity.

Generative AI

GenAI has many potential applications and benefits for the digital workforce, such as:

Enhancing productivity and creativity
Improving communication and collaboration
Enabling innovation and discovery

While GenAI has transformative potential, its deployment should be carefully planned and executed, focusing on foundational collaboration, communication, productivity, and security.

Artificial intelligence transcends the capabilities of a single assistant such as Copilot for Microsoft 365, serving as a catalyst for the digital transformation of your organization. It enhances productivity and fosters innovative collaboration methods by harnessing your proprietary data, ingenuity, and intellectual assets, optimizing your competitive advantage. This demands a comprehensive approach, embedding robust security and risk management frameworks to secure and expand these advantages into the future.

AI Integration and Management

Synozur’s expertise in Microsoft's AI technologies ensures that you’re fully equipped to implement and manage AI solutions that transform business processes.

Our approach integrates these basic principles:

Maturity Models

Maturity model assessments to plan for sustainable growth of AI initiatives

Readiness

Readiness based on content security, privacy, governance, risk and compliance offerings

Priorities

AI prioritization based on developing and agreeing to key business needs

Methodology

A proven methodology to design and manage pilot and deployment projects

Focus on People

A human-centric approach that includes:

Meetings, pilots, and adoption should be engaging and delightful
Agile project methodology to keep business users–in the forefront and engaged throughout
Ethical considerations to consider and optimize human impact
Change management and adoption resources to streamline and optimize deployment

Outcomes

Measurement and analysis of expected and actual tangible business benefits and outcomes aligns technical deployment with business transformation.

Resources

The GenAI world is changing rapidly. That’s why we offer guidance and resources for adopting generative AI, such as workshops, webinars, pilot projects, adoption programs, ethical AI, success stories, and more.

Navigating the AI Stratosphere

Worried about crashing your AI project? Get the altitude you need to fly over storms and reach new business heights with AI! Based on research from Microsoft and Synozur, and decades of consulting expertise, we'll show you how to prepare and execute your GenAI flight plan. We review findings from the 2024 Microsoft WTI and our own research.

Succeeding with Your Copilot Rollout

On February 2025, Chris McNulty led a comprehensive webinar titled “How to Succeed with Your Copilot Deployment." The session provided invaluable insights and practical steps for effectively deploying Microsoft's Copilot within organizations. Attendees were guided through the current state of AI, common deployment mistakes, and a five-step plan for successful Copilot integration.